Melina Chatah on LinkedIn: #customersuccess #value #makeachange | 10 comments (2024)

Melina Chatah

๐Ÿ›ก๏ธIs your Human Firewall keeping you (So)Safe? โœจ | Customer Success Leadership ๐Ÿ’ผ

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In the corporate landscape, being busy doesn't necessarily mean making a lasting impact. We often find ourselves caught up in a whirlwind of activities and 'essential' meetings. But let me ask you this: Are all those actions and meetings truly adding value? ๐Ÿค”If you've thought about this before; are you evaluating your actions and meetings regularly?And when you realize that something no longer adds value, what's your next move? For me, it's not about doing 'less' just because I'm 'busy.' It's about finding innovative ways to create value, because being busy is not the same as making an impact. ๐Ÿ’ก#customersuccess #value #makeachange

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Noah Little

The only CSM coach who ๐€๐‚๐“๐”๐€๐‹๐‹๐˜ ๐ข๐ฌ ๐š ๐‚๐’๐Œ โ€ข I help underpaid and laid off CSM's get Customer Success Jobs WITHOUT networking via my F.I.R.E framework ๐Ÿ”ฅ $7.2M in Salaries โ€ข 78 success stories ๐ŸŽ‰ Proof ๐Ÿ‘‡

9mo

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You can get SO much done in a 15 minute meeting; a few moments to build rapport then jump back into it. 1 hour meetings are INSANELY costly; if theres 5 people in the meeting and you all make $25 an hour; that cost the company $125.Now when its executives, C-suite, and they make $200 an hour; that cost goes to $1000Nice post!

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Romone Alexander-Simpson

Co-Founder @ James Simpson | AI & Cyber | Host & Producer of SaaS Leaders Lounge Podcast

9mo

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Absolutely agree! It's all about quality over quantity. Being truly effective often means making strategic choices about where to focus our time and energy. Regularly evaluating our actions and meetings is essential to ensure we're on the right track and creating real value.

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Stefan Kiefer

Senior Director Customer Success Management bei SoSafe | Kundenerfolg, Management

9mo

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Perfect summary. Ask questions, challenge yourself and your customer to realign on value and impact instead of scrambling to be busy and look active

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Melina Chatah on LinkedIn: #customersuccess #value #makeachange | 10 comments (39)

Melina Chatah on LinkedIn: #customersuccess #value #makeachange | 10 comments (40)

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Melina Chatah on LinkedIn: #customersuccess #value #makeachange | 10 comments (2024)
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